Doctoro Terms

Last updated: July 23, 2026

These terms apply to Doctoro websites and applications operated by Doctoro Limited, a Nigeria-based healthcare access platform. The mobile applications are currently distributed through CTRON Technology for testing and development purposes.

What Doctoro does

Doctoro supports healthcare access, appointment coordination, pharmacy-related workflows, records coordination, and communication with healthcare professionals. Doctoro does not provide emergency medical services, automated diagnosis, automated treatment decisions, or a replacement for hospital treatment.

Who may use Doctoro

• Patients may use Doctoro to manage healthcare access, appointments, communication, and records-sharing requests.
• Doctors, pharmacists, pharmacies, hospitals, and other healthcare operators may use Doctoro only in line with their professional obligations, licences, and applicable law.
• Professional accounts may require verification before full access is granted.

Medical responsibility

Healthcare professionals remain responsible for their own clinical judgement, patient communication, prescriptions, and treatment decisions. Patients should seek urgent care from local emergency services or a hospital when they have an emergency.

User responsibilities

• Provide accurate account, contact, professional, and health information.
• Keep login details private and notify Doctoro if you suspect unauthorised access.
• Do not upload false, unlawful, misleading, or harmful content.
• Do not attempt to access another user's data without consent or legal authority.

Privacy and records

Doctoro handles sensitive information according to its privacy commitments and access-control model. Read the Privacy Policy for more detail.

Payments and availability

Some services may involve payment or third-party payment processors. Service availability, appointment times, pharmacy fulfilment, and healthcare professional availability are not guaranteed.

Account suspension or deletion

Doctoro may restrict accounts that violate these terms, create safety risk, or misuse the platform. Users may request account deletion through the account deletion page.

Contact

For questions about these terms, email hello@doctoro.health. For support, email support@doctoro.health.