Delete your Doctoro account

You can request permanent deletion of your Doctoro account by emailing the Doctoro support team. This applies to patient, professional, pharmacy, and hospital portal accounts.

How to request deletion

1. Email support@doctoro.health from the email address on your Doctoro account, where possible.
2. Use the subject line: Doctoro Account Deletion Request.
3. Include your full name, account email or phone number, and whether your account is patient, professional, pharmacy, or hospital.

What happens next

Doctoro may verify your identity before deleting account data. Some records may need to be retained where required for security, audit, fraud prevention, legal compliance, healthcare operations, or dispute resolution.

Professional and hospital records

Professional, pharmacy, and hospital accounts may include regulated workflow data. Deletion requests are reviewed to avoid removing records that must be preserved for lawful or operational reasons.

Questions

For privacy questions, email hello@doctoro.health or read the Privacy Policy.