Contact Doctoro
How can we help?
Questions about Doctoro, technical assistance or exploring a partnership? Reach the right team.
Technical support
Account access, platform setup, technical issues and help using the apps or the hospital workspace.
[email protected]Hospital and pharmacy partnerships
Onboarding, demonstrations and partnership enquiries from hospitals, clinics, pharmacies and HMOs.
[email protected]Ready to start? Request onboarding.
Here when you need us
Getting help should be straightforward.
Whether you are a patient using Doctoro for the first time, a healthcare professional managing consultations or a hospital adopting our platform, our support team helps with account access, platform setup, technical difficulties and general product enquiries.
Tell us what happenedFor an account or technical issue, describe the problem briefly and include any error message you saw.
Never send passwords or medical recordsWe will never ask for your password. Do not include passwords or sensitive medical records in this form or in ordinary email.
In an emergency, call 112Doctoro’s support service is not an emergency medical service. Call 112 or go to the nearest hospital.