Helium Health alternative: how Doctoro compares
Helium Health and Doctoro both build software for healthcare in Nigeria. This page sets out what each says it offers, so a hospital, clinic or patient can see where they overlap and where they differ.
Helium Health describes HeliumOS as an all-in-one system for healthcare facilities, with a wide set of clinical, operational and financial modules, plus HeliumDoc and MyHelium for patients. Doctoro is built around one connected record: the EMR for your facility, the Doctoro app for patients and Doctoro Professional for doctors, with the patient deciding who sees what. If you want a broad hospital system with modules such as payroll or imaging, look closely at HeliumOS. If you want your EMR joined to patients' and doctors' phones by consent, look at Doctoro.
Side by side
| Question | Helium Health (as it describes itself) | Doctoro |
|---|---|---|
| What it is | HeliumOS: “The all-in-one Digital Solution for Healthcare Facilities”. Also HeliumDoc, MyHelium, HeliumCredit and HeliumWallet. | An EMR for hospitals and clinics, connected to the Doctoro patient app and Doctoro Professional. |
| Patient records | Lists “Smart Encounter Forms”, “Timeline Charting” and “In-Patient Care”. | One chart per patient: allergies first, then vitals, trends, problems, medication and results. |
| Patients’ own access | MyHelium: “Securely view your medical records, test results, and appointments from your personal device, in one place.” | The Doctoro app: patients ask to be seen, share their history by consent and see what happens next. |
| Finding and booking doctors | HeliumDoc: search doctors and “Book in-clinic appointments”. | Patients find doctors and book in the Doctoro app, and can ask your hospital to see them; those requests reach your front desk. |
| Video consultations | Lists “Telemedicine” for “secure video consultations”. | Doctors consult by video in Doctoro Professional. |
| Prescriptions | Lists “e-Prescribing” and “Drug Formularies”. | Electronic prescriptions that reach the pharmacy the patient chooses. |
| Labs and imaging | Lists “e-Labs”, integration with “Laboratory Information Systems” and “PACS Support”. | Typed, printable test requests, with results kept against the patient. |
| Billing and HMO | Lists “Revenue Cycle Management”, “Tariff & Scheme Management” and “Claims Management”. | Price lists, bills, receipts and HMO claims prepared from the visit. |
| Who sees a patient’s record | See Helium Health’s own privacy notice. | Outside your facility, a patient’s record is shared only with their consent, which they can withdraw. The one exception is a declared emergency, when a doctor can see life-saving details only; the patient is told afterwards and every use is reviewed. |
Where Helium Health may suit you better
- Helium Health lists modules that Doctoro’s site does not describe, such as chemotherapy, bed assignments, HR and payroll, and PACS imaging support.
- It also offers financing (HeliumCredit) and payments (HeliumWallet) alongside its software.
- It lists offices in Lagos and Nairobi.
What Doctoro is built around
- One record connected to the patient’s phone and the doctor’s phone, not only the hospital desk.
- Consent the patient controls: they grant and withdraw access themselves.
- Prescriptions that reach the pharmacy the patient picks.
- Doctors who check their schedule, scan a patient’s Health QR and consult by video in Doctoro Professional.
What switching looks like
- Send the onboarding request. Tell us how your facility works today and what you use.
- We call you. We learn your departments, staff and price list.
- We set up your EMR. Staff accounts with the right role for each person.
- Bring in your patient list. Import it from a spreadsheet, or register patients as they arrive.
Questions people ask
Is Doctoro a Helium Health product?
Can we move from another EMR to Doctoro?
Do our patients need the Doctoro app?
Where does the Helium Health information on this page come from?
See Doctoro for yourself.
Tell us about your facility. Nothing is set up or charged until we have spoken with you.
Information about Helium Health comes from its own public pages, read on 5 October 2026: HeliumOS HeliumDoc MyHelium Helium Health home page. Helium Health and its product names are trademarks of their owner. To correct anything on this page, email hello@doctoro.health.